{"id":1621762,"date":"2025-09-26T18:44:55","date_gmt":"2025-09-26T22:44:55","guid":{"rendered":"https:\/\/wsvn.com\/?p=1621762"},"modified":"2025-09-26T19:06:56","modified_gmt":"2025-09-26T23:06:56","slug":"storage-steal-woman-believes-burglars-targeted-her-unit-after-account-contact-information-was-changed-mdso-investigating","status":"publish","type":"post","link":"https:\/\/wsvn.com\/news\/investigations\/storage-steal-woman-believes-burglars-targeted-her-unit-after-account-contact-information-was-changed-mdso-investigating\/","title":{"rendered":"Storage Steal: Woman believes burglars targeted her unit after account contact information was changed, MDSO investigating"},"content":{"rendered":"\n<p>A South Florida woman had thousands of dollars worth of items stolen from a storage unit, and she wants the crooks who stole her stuff arrested. Now the Miami-Dade Sherriff&#8217;s Office is investigating. 7\u2019s Heather Walker investigates.<\/p>\n\n\n\n<p>These two men were on a mission to steal. <\/p>\n\n\n\n<p>Surveillance video obtained by 7Investigates shows the pair arriving at Extra Space Storage off Miami Gardens drive on June 29th. <\/p>\n\n\n\n<p>They enter the access code &#8212; which opens the gate &#8212; and drive in. <\/p>\n\n\n\n<p>The truck backs into the loading zone. <\/p>\n\n\n\n<p>The men get out and keep their heads down to avoid cameras.<\/p>\n\n\n\n<p>An access code is entered again, which gets them inside the building.<\/p>\n\n\n\n<p>They take two carts into the elevator and up to the second floor. <\/p>\n\n\n\n<p>And this is where one of them makes a mistake &#8212; he looks straight at a camera. <\/p>\n\n\n\n<p>You also see part of his accomplice&#8217;s face.  <\/p>\n\n\n\n<p>They walk down a hallway &#8212; away from the camera. <\/p>\n\n\n\n<p>You see sparks as it appears the lock to a storage unit is being cut. <\/p>\n\n\n\n<p>Gabriela Ramon had her things inside that unit. <\/p>\n\n\n\n<p>Gabriela Ramon: &#8220;They knew what they were doing.&#8221;<\/p>\n\n\n\n<p>Heather Walker: &#8220;Gabriela does not think this was random. She believes her unit was targeted because of the valuable items she had inside, and that the men knew what they were after.&#8221;<\/p>\n\n\n\n<p>According to an inventory list submitted to the insurance company &#8212; thousands of dollars worth of designer shoes and accessories, expensive sneakers and signed sports memorabilia were stolen.<\/p>\n\n\n\n<p>Gabriela Ramon: &#8220;It&#8217;s very specific things &#8212; shoes, bags, footballs, jerseys. They pick and chose what they wanted to take. Total estimate I can give you from $20,000 to $30,000 of stuff that was in there.&#8221;<\/p>\n\n\n\n<p>After breaking into the unit, the men head down the elevator, carts full of Gabriela&#8217;s belongings, and start loading them into the back of their truck.<\/p>\n\n\n\n<p>The gate goes up and they&#8217;re gone.<\/p>\n\n\n\n<p>The theft took less than an hour.<\/p>\n\n\n\n<p>Gabriela Ramon: &#8220;I don&#8217;t think it was smart.&#8221;<\/p>\n\n\n\n<p>Gabriela got behind on rent payments, legally allowing the storage company to cut her lock and take these pictures of the interior.<\/p>\n\n\n\n<p>A notice of lien was placed on her unit, but Gabriela still had time before the contents were made public for auction.<\/p>\n\n\n\n<p>Gabriela Ramon: &#8220;They&#8217;re supposed to give you 90 days, so I&#8217;m thinking in my mind as a consumer, &#8216;OK, I have 90 days to get this sorted out.'&#8221;<\/p>\n\n\n\n<p>But she never got the chance &#8212; because she discovered someone had changed her account contact information and paid off her balance.<\/p>\n\n\n\n<p>And that gave them access to her gate code.<\/p>\n\n\n\n<p>Gabriela Ramon: &#8220;So if that person would have made a payment to my account and wouldn&#8217;t have changed my email and my phone number, I would have been notified, &#8216;Hey, your unit so and so was paid off.'&#8221;<\/p>\n\n\n\n<p>A spokesperson for Extra Space Storage tells 7Investigates:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;This was an unusual, targeted break-in that impacted one unit at this facility\u2026&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>The company says the two men on video are not employees, adding:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We have no evidence that would point to any employees being involved\u2026&#8221; and the company has been &#8220;\u2026Supporting the authorities in their investigation\u2026&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Gabriela Ramon: &#8220;I just hope they find who it is and how they were able to change my information. I want to get to the bottom of it.&#8221;<\/p>\n\n\n\n<p>That&#8217;s why finding these two burglars may be the key to unlocking the truth.<\/p>\n\n\n\n<p>Heather Walker, 7News.<\/p>\n\n\n\n<p>Authorities ask that anyone with information regarding the two men shown or their vehicle call Miami-Dade Crime Stoppers at 305-471-TIPS. The truck is a black Chevy Avalanche with a Texas license plate and damage to the right rear panel. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/wsvn.com\/wp-content\/uploads\/sites\/2\/2025\/09\/09262025-crimestoppers-final.png\" alt=\"\" class=\"wp-image-1621844\" style=\"width:787px;height:auto\" srcset=\"https:\/\/wsvn.com\/wp-content\/uploads\/sites\/2\/2025\/09\/09262025-crimestoppers-final.png 1280w, https:\/\/wsvn.com\/wp-content\/uploads\/sites\/2\/2025\/09\/09262025-crimestoppers-final.png?resize=300,169 300w, https:\/\/wsvn.com\/wp-content\/uploads\/sites\/2\/2025\/09\/09262025-crimestoppers-final.png?resize=768,432 768w, https:\/\/wsvn.com\/wp-content\/uploads\/sites\/2\/2025\/09\/09262025-crimestoppers-final.png?resize=1024,576 1024w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<p><strong>CONTACT 7 INVESTIGATES:<\/strong><br>305-627-CLUE<br>954-921-CLUE<br><a href=\"mailto:7Investigates@wsvn.com\" target=\"_blank\" rel=\"noreferrer noopener\">7Investigates@wsvn.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A South Florida woman had thousands of dollars worth of items stolen from a storage unit, and she wants the crooks who stole her stuff<a class=\"excerpt-read-more\" href=\"https:\/\/wsvn.com\/news\/investigations\/storage-steal-woman-believes-burglars-targeted-her-unit-after-account-contact-information-was-changed-mdso-investigating\/\">Read More<\/a><\/p>\n","protected":false},"author":188962056,"featured_media":1621827,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"apple_news_api_created_at":"2025-09-26T22:45:00Z","apple_news_api_id":"47931510-198f-429d-9c09-9dcac78970b8","apple_news_api_modified_at":"2025-09-26T23:06:51Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAQ==","apple_news_api_share_url":"https:\/\/apple.news\/AR5MVEBmPQp2cCZ3Kx4lwuA","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_speedyseo_primary_category":"","_sunbeam_story_id":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1677],"tags":[1415],"coauthors":[646697602,1454],"class_list":["post-1621762","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-investigations","tag-video","sunbeam-copyright-default"],"apple_news_notices":[],"jetpack_featured_media_url":"https:\/\/wsvn.com\/wp-content\/uploads\/sites\/2\/2025\/09\/09262025-7-investigates-storage-unit.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/posts\/1621762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/users\/188962056"}],"replies":[{"embeddable":true,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/comments?post=1621762"}],"version-history":[{"count":5,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/posts\/1621762\/revisions"}],"predecessor-version":[{"id":1621845,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/posts\/1621762\/revisions\/1621845"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/media\/1621827"}],"wp:attachment":[{"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/media?parent=1621762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/categories?post=1621762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/tags?post=1621762"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/wsvn.com\/wp-json\/wp\/v2\/coauthors?post=1621762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}